Volume 5, Issue 12, December – 2020 International Journal of Innovative Science and Research Technology
ISSN No:-2456-2165
IJISRT20DEC360 www.ijisrt.com 497
E-Policing in the PNP Laoag City Police Station:
Case Study
Jay-Lynne May S. Escalona
Abstract:- This study illustrates how the PNP Laoag City
Police Station implement their PNP e-projects with the
adaptation of modern policing system or the e-policing
and problems arise during its implementation. The
awareness of the community was also determined to test
the reliability of the study. This research relied on the
literatures and survey questionnaires to collect data.
Hence, it was found out that the PNP e-project through
the use of modern e-policing has effectively implemented
in conducting investigation; crime reduction and;
improved organizational communication. However,
intermittent internet connection and lack of trained
personnel were the primary problems encountered by
the Police Station during its implementation. Therefore,
the study recommends that the Regional Philippine
National Police Training Unit may provide enhancement
training for the PNP personnel before the appointment
on specific PNP e-projects and may assign at least one IT
expert personnel who will be in-charge in monitoring the
internet connection when needed and maintain the
performance flow of the system to avoid clogging of the
system.
Keywords:- E-Policing, PNP E-Projects, Implementation.
I. INTRODUCTION
E-Policing is defined as a transaction of services and
information between the police and citizens using the
internet (Royal Canadian Mounted Police, no date; Boondao
and Tripathi, 2007; Lebeuf, 2006). As cited in the articles
(Koper et al. 2009), e-Policing systems enable Law
Enforcement agencies to be ahead of criminals in terms of
utilization of sophisticated crime prevention and reduction
technology as well as to enhance the security police records
and could result in improved crime detection, analysis, and
investigation.
Evolving computerized and mobile technologies are
also changing the face of policing, from department and
emergency communication systems to surveillance and
investigation of criminal activity. To sum it up, the same
tools that facilitate criminal communications also enable law
enforcement to engage in new crime prevention efforts
(International Association of Chiefs of Police, 2012), to
locate, monitor, and apprehend offenders, and to prepare
cases for prosecution. The International Association of
Chiefs of Police (IACP) suggests a social media strategy in
which law enforcement agencies can use a variety of tactics
to “promote and enhance crime prevention efforts,
“including: posting crime prevention tips, supporting
neighborhood watch groups, promoting crime prevention
events, developing crime prevention blog, hosting a crime
prevention web chat, creating a crime prevention podcast.
Meanwhile, e-Policing was adopted for community
policing to promote better involvement of the public since
community policing aims at enhancing police-community
partnerships in crime prevention within their localities. With
community policing, service delivery can be improved:
problems can be jointly identified and solved; interactions
between the police force and the public increase; and trust of
the public in the police force can be enhanced (Dominique,
W. 2010). However, Zambia's strategic adoption of this
concept has been very slow with a concentration on internal
police modernization for improved case analysis. The key
stakeholders such as the public still face challenges to
contact the Police through mobile technology despite having
phones and other mobile terminals (Joel, et al., 2016).
(Colvin and Goh 2005) proves that the information
quality and timeless are two important components that are
effective in terms of achieving acceptance by the patrol
officer. Wright (1978, p. 306) commented that the aim of
technology as used in law enforcement is to facilitate and
provide efficiency in policing. As well as to lift the
perception of the police and changed the character of
traditional policing. Thus, similarly represents changes in
police management and organization and adaptation to the
new technologies. As such, police may enhance their
professional status and organizational legitimacy as well
(Manning 1992a; Ericson and Haggerty 1997).
As agreed by Hanson, W. (2011), Community Policing
today has also expanded through social networking to locate
missing, alert neighbors of suspicious activity and even
inform the public about crimes committed in their
neighbors.
The Philippine Constabulary Data Processing Unit
(PCDPU) was established on October 18, 1965, 3 years later
renamed Crime Information and Data Processing Center
(CRIDPC), concentrated mainly on collating crime-related
data from the field. It was March 1, 1972, became
Constabulary Computer Center wherein the main task is a
nationwide crime data bank for use in crime studies
accessible to law enforcement agencies on a direct inquiry
basis. On January 13, 1988, the Constabulary Computer
Center (CCC) was renamed PC/INP Computer Center. It
was January 1991, under the creation of RA 6975 PNP
Computer Service was officially organized. Through
Resolution Number 2008-532 dated November 11, 2008, as
