Kassie Anderson
Customer Experience Leader | Strategy | Operations | Believer in Success as a Growth Engine
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Should Customer Success own the renewal? Join me for BIG RYG's Oxford-style debate, featuring two teams arguing for and against the most debated topic in #CustomerSuccess today. Featuring panelists from @15Five, @Grubhub, @TaskRay & @iContact, we’ll uncover how the CS community at large feels about this hot-button subject. To learn more and register, visit: bigryg.com
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Kassie Anderson
Customer Experience Leader | Strategy | Operations | Believer in Success as a Growth Engine
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Five Ways Salons Can be More Efficient Without Sacrificing Client Experience salontoday.comRecession or not, saving money and becoming more efficient are always good business strategies for salons. Boulevard's Jules Reese shares five ways to boost efficiency without sacrificing client experience in this article for Salon Today.
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Kassie Anderson
Customer Experience Leader | Strategy | Operations | Believer in Success as a Growth Engine
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I could not be more proud to see our team at Boulevard recognized as innovators in the customer success space!Huge shout out to Will Patterson - if his favorite phrase wasn't "you know what would be REALLY cool?!," we wouldn't be on this list.
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Kassie Anderson
Customer Experience Leader | Strategy | Operations | Believer in Success as a Growth Engine
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Kassie Anderson
Customer Experience Leader | Strategy | Operations | Believer in Success as a Growth Engine
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NYC! Join your fellow CS leaders for networking and candid discussion about the challenges teams are facing right now. (Extra added bonus - this edition of RYG also features some of the most talented women I know)
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Kassie Anderson
Customer Experience Leader | Strategy | Operations | Believer in Success as a Growth Engine
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Congratulations to Gregory Schulson & the team at Burrito Beach LLC on their newest location in Lincoln Park! I love to see a hometown brand thrive - highly recommend stopping by if you’re in the city.
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Kassie Anderson
Customer Experience Leader | Strategy | Operations | Believer in Success as a Growth Engine
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Become a volunteer mentor for students going to college - iMentor imentor.orgSharing for my Chicago connections looking for a way to give back locally. I've had a great experience so far and I'm happy to answer any questions about the program!iMentor Chicago matches predominantly first-generation, Chicago public high school students with adult mentors who help them navigate the journey to and through college and along other post-secondary career pathways. This upcoming fall, we will serve students at four CPS high schools and are looking for volunteers from a variety of career backgrounds and diverse social identities to mentor high school juniors. In order to support the success of the relationship, each pair is assigned a dedicated program manager and access to mentor workshops and resources. Want to become a CHAMPION for a student in your community?
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Kassie Anderson
Customer Experience Leader | Strategy | Operations | Believer in Success as a Growth Engine
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Join me for an in-person happy hour and meeting of Customer Success leaders in the Chicago area hosted by ChurnZero. I hope to see you there on September 23rd! Register at https://lnkd.in/djD5s2bdReady to learn from your peers about Customer Success team structure? Curious how other Customer Success teams align themselves with sales? Wondering the best way to break bad news to a customer?Then, thisRYGis for you.We're pulling back the curtain to reveal how your fellow Customer Success leaders navigate the strategic decisions and challenges of managing an emerging function. Get firsthand learnings and advice, a healthy dose of Customer Success camaraderie, and answers to the pressing questions you want to know but didn’t know who to ask.
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Kassie Anderson
Customer Experience Leader | Strategy | Operations | Believer in Success as a Growth Engine
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The Chicago Ducky Derby is back! Support Special Olympics Illinois + the #ChiDuckyDerby by adopting a duck today. The winner of the race on August 5 will get an all-new Chevy Trailblazer. Learn more: https://lnkd.in/dXUDh7w
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Kassie Anderson
Customer Experience Leader | Strategy | Operations | Believer in Success as a Growth Engine
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Account Advisor, Crossover in Remote | Careers at US-RemoteGreat opportunity on a growing team for early-career CS folks!
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Kassie Anderson
Customer Experience Leader | Strategy | Operations | Believer in Success as a Growth Engine
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Will you have employees working both remotely and in the office this year? We’ll help you build the perfect meal program to keep your teams focused and feeling appreciated. Join Frances Thatcher this Thursday for best practices on supporting your hybrid teams. #nomnomnom #employeengagement
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