Problem Issue Error Getting Gas At Sam’s Club With Walmart+ Plus Application –SOLUTION!
Posted on March 13, 2022 by NiceTry
I recently joined Walmart+ to get the benefit of gasoline discounts at Murphy Express gas stations (five cents off/gal) and was pleased to see I could also get gas at Sam’s Club gas stations as well.
When I went to Sam’s Club for the first time, I saw on the pump that I was supposed to use the Walmart+ App and select “SERVICES” and then “MEMBER PRICES ON FUEL” and then “USE WALMART PAY” which allows you to scan the Walmart+ QR-Code on the pump and activate it. I did exactly as instructed, and it appeared everything went fine with my phone saying it was Ok to start the pump, but then a few seconds later I received the error from my phone app “Problem with card. Use your card at the pump” which I obviously can’t do. Only Sam’s Club members can use their membership card to activate the pump, not just any Credit Card. At this point I had to get an attendant to use his card to get the pump activated so I wasn’t holding everyone up, which he happily did. I then successfully used the same credit card to pay at the pump that was attached to my Walmart+ Walmart Wallet for Walmart Pay but rejected by the scan process.
I tried this at two other Sam’s Club gas stations with the same results – card error – and had to have the attendant activate the pump for me.
The problem turns out to be with my credit card, which ironically is the Walmart Capital One Mastercard which works just fine for Walmart Scan-and-Go purchases in the store, and at the pump if the attendant activates it. Apparently this is a similar problem for other credit-card issuers who have restrictions tied to the $ pre-authorizations (some reject small amounts like $1, others reject large amounts like $100 which each Sam’s Club gas station can set independently) that gas-pumps do before you pump your gas.
SOLUTION:
My solution was to add another credit card to my Walmart Pay account (my Wells Fargo credit card) and then change to use that card when specifically paying for gas at a Sam’s Club gas station. I was then able to successfully use the Walmart+ App Walmart Pay process to activate the pump without any issues at all the Sam’s Club gas stations!
ALSO – make sure your Sam’s Club gas station is participating in Walmart+ (almost all do):
https://www.walmart.com/plus/fuel-locations
I hope this works for you as well! Good luck!
About NiceTry
Observer of objective truth in pursuit of my personal happiness.
